Silver Sutra

Shipping Policy

1. Order Processing

All orders are processed within 1 to 3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping & Delivery

Silver Sutra delivers across India through trusted courier partners. Delivery timelines typically range between 3 to 7 business days, depending on the destination and courier service availability. Delivery estimates are indicative and may vary due to unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment. Any ongoing free shipping offers or promotional shipping discounts will be applied automatically where eligible.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email or SMS containing the tracking details. You can use the tracking information to monitor the status of your shipment.

5. Delivery Delays

While we strive to ensure timely delivery, delays may occur due to weather conditions, public holidays, courier network disruptions, or other factors beyond our control. Silver Sutra is not liable for delays caused by third-party logistics providers.

6. Damaged or Missing Shipments

If you receive a damaged package or if any item is missing from your order, please contact our customer support within 48 hours of delivery. We will investigate the issue with our logistics partner and provide an appropriate resolution in accordance with our Refund & Return Policy.

Silver Sutra

Who we are

Suggested text: Our website address is: https://silversutra.store.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.